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Praise and criticism are equally important We encourage you to talk to us. Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we've done has offended you, we ask you to let us know so we can make it right. As much as we try to get it right the first time, were human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most. What Our Customers Are Saying!
"Very professional all the way around from the website to the telephone contact through the technician and the quality of his work." "Very pleased with work, would use again with future problems." "Rob was very professional and pleasant I am 100% satisfied with all the work he did. Thanks again Rob!" "Ryan was a great guy - GOOD JOB!" "I was glad he was able to find the source of my "dead" outlets & that he ran a check on my circuits to ensure they are working properly." "I can't find the words that would fit how much you helped me with my problem. I will never forget any of you guys." "Rob did a great job. I will use him again...."
"Kenny was early, professional and very efficient. He was also friendly and very cheerful as he worked, Kenny was great. I will call True Tech again and again."
"I found Kenny to be very informative, helpful and believe him to be a confident electrician and he appears to "know his stuff" and enjoy what he is doing."
"This Gentleman was perfect representation of customer service, Rob was the tech." "Rob was a very nice and professional technician, will put card in at the Moose billboard." "Very fast response to call, efficient repair, professional, friendly technician."
"You probably have saved our lives and our house from the looks of the burned breakers and wiring. Thank you from the bottom of our hearts and bless you. Rob was so good and professional and he explained things to where even I could understand them. He was terrific!!!" "Technician Ever Borunda was very,very nice & courteous. He explained everything, But I liked the idea of him wearing protective covers for his shoes. I would recommend & use your service again. Thank you guys" "Rob & Ryan were wonderful. We will definitely use your company again and recommend True Tech to friends. Thanks!!!!" "When I called on Saturday, True Tech was the only phone number to answer. I got on appointment for the next Tuesday. The Tech was professional and helpful." "Telephone response is excellent."
"Very professional, Explanations were clear and to the point."
"Thorough explanation provided and solution options explained in great detail. Ever, provided excellent customer service." "Very polite and knowledgeable and also great worker." "Kenny was very polite, efficient and knowledgeable. We are extremely pleased with his service and will definitely call True Tech again." "Where do I start? I was very surprised and pleased that you came out the very same day that I called. Rob, the service technician was outstanding, very polite and informative. To this day, I am very glad I called your company. I would recommend you and your technician, Rob, very highly and will call you again when I need an electrician." Thanks ever so much, G. Shepardson - Edmond
"I want to thank all of you for the wonderful service you gave me in September. I had called OG&E three times about my flickering lights and power surges but they insisted the problem was fixed. I called JoAnne and she sent out a team immediately.
Rob and his co-worker (whose name I cannot recall) came to my workplace, borrowed my keys, inspected the problem, reported back to me on the problem and charges, and then repaired the problem immediately. They did an excellent job, made sure they did not track any dirt or debris in my house, and made sure my gate and home were locked securely.
JoAnne has called twice to be sure I was satisfied with the job and to be sure things were still satisfactory. I have been very impressed with the entire staff of True Tech Electric. I have recommended the company to many families and co-workers. I would not hesitate to call True Tech again if I need any type of electrical work."
Gratefully, Jackie Gilley Band Director Monroney JHS "When Rob came to install my ceiling fan I found him to be prompt, knowledgeable, courteous and clean he even vacuumed the floor when he completed the installation. The ceiling fan runs good. Thank you Rob."
B. Hammond Oklahoma City
"I'm glad to have found True Tech! Kenny and them are very professional, arrive on time, take care of the job quickly, and always clean up if needed after they are done. They are very pleasant and Kenny is knowledgeable. I have confidence in the work they do. Thanks True Tech." J. Pounds Mustang P.S. Your front office gal Joanne who takes the calls is always very pleasant to deal with!
"We were very impressed with this young technician--his neatness and knowledge. We were very surprised and pleased---by the FIRST EVER of the placement of covers on his shoes!!!! WE will definitely use this firm again for the next home project." D. Thompson OKC
"Dear True Tech, I am thrilled with the job performed by your electricians. They were professional, honest, and it was clear they possessed an expertise I have not seen in the twelve years I have lived in my home. I have had 2 or 3 electricians basically give up on the complicated situation in my attic - or worse, tell me there were a lot of wires up there but no danger. When my lights started to go off for long periods of time I finally learned from your technicians that it was because a wire had so over - heated that the lights turned off! It is gratifying in this day and age to get two men like Rob and Aaron who were so committed to their profession and to getting the job done right. They worked very hard."
Very Truly Yours, B. Harty - OKC
"True Tech upgraded my aluminum wiring in my home, they did a great job. They are the only electricians in OKC that are qualified to work with Tyco COPALUM connectors for aluminum wiring." M. Scott - OKC
"Thanks a lot and God Bless you and your family and workers." C. Tipton - Moore "Both our projects in OKC and Del City were headaches and caused me tremendous stress. I was so grateful for your service and attitude. Your willingness to help made my life much easier.
Thank you for everything."
Luke L. Project Manager
"To Whom It May Concern: After a bitter and costly experience with another Edmond electric company I was not in a good frame of mind. I dialed True Tech and it was answered This is JoAnne, how can we help you smile today? I was shocked and my anger disappeared. This had to be a company with good leadership and attitude. I explained my problem and time crisis facing me and JoAnne advised she would see what they could do and call me. The return call was prompt with a solution and advised Jared would be here early the next day. At 9:00 he was here, explained the cost and invoicing policy. His work was above reproach. His attitude was outstanding and when he completed the job everything was in order. The I must say the method of pricing seemed a little high but when you consider the manner in which he did the job, his attitude and his promptness I would say I received a quality job well worth the cost. As I told him before he left any future electrical work would be completed by True Tech. It is my pleasure to submit this letter to True Tech and I will be happy to discuss the company with any prospective customers." J. Porter
"Right on time and started work the same day. He gave me four quotes and let me pick the one I wanted. Excellent workmanship and very professional." G. Branham - OKC
"All of the work at our home was very good. The workers were on time and cleaned up after their jobs. Jared is especially professional and does a very good job. We will use your company again." B. Fleshman - Edmond
"To Whom It May Concern:
"I have used the services of True Tech Electric on several occasions and have been very pleased with the excellent competency and the timely service. They are intentional at achieving customer satisfaction. Above all, I enjoy working with a company that is trustworthy. I would highly recommend True Tech Electric."
"I was very pleased with the service! What I appreciated the most about the experience was that what I was told over the phone was correct information! No hidden fees, no double-talk, just to the point information was given! I would also like to express my thanks to the technician, Kenny Richardson for his superb service. He made sure I was satisfied with his service before he left! He was very professional and complete. I complement you for hiring such a wonderful employee! Thanks again!"
M. Qualls
"I called your company because you charge by the job not by the hour. Your men were polite and were able to answer all my questions. I will let my friends and neighbors know who to call for service if needed.
"Yea for Kenny! He's great!
"Thanks for getting out so fast. Your technician ran into an unexpected problem and corrected it with no extra charge. The guaranteed flat price did save me money and they even wore shoe protection on my carpet. We will call you again." V. Patterson - Oklahoma City
"I was impressed by the professionalism of the True Tech Electrician who came out to my house. He carried out the installation of new lights and new attic wiring with care and with no need for me to clean up after his visit. I enjoyed the complete and thorough explanation of what he was to do." R. Ellifson - NW OKC
"Thank you for your prompt service to our home last week. All is working Great." D. Peterson - Oklahoma City
"True Tech Electric is a company that is dependable, trustworthy, efficient and accurate on repairs. We have had both Commercial and Residential work done by Aaron Boyles and He is both innovative and will try his best to please the customer. I think he is a very good choice for an electrician. I give him 5 Stars!" L. Cargil - Oklahoma City
"Stuck to low quoted price. They even helped move my new dryer into place, outstanding service!" M. Wagner - Moore Oklahoma
Every True Tech tech that has come to my residence has been friendly, courteous, and up front with all Information. They really seem to like their work. Larry Goodman
Thank you so much! From the phone call to the service tech, so very nice. Within 2 hours showed up/ on a 104 degree day! I own a tanning shop. Lisa and J. Cadena
All excellent.
Velma Timbers
All excellent.
Extended Stay Deluxe
Appreciate everything done.
Opal Murphy
All excellent.
Lori Wardrop
Jason was very polite we had a few minutes of getting acquainted. (we have a grandson Jason)
Armstrong-Ferega
Chris was very professional and did the work quickly. Will call True Tech again if service is needed.
Vonnie Feary
All excellent.
H. S. R. A. Team
All excellent.
Monica Groesbeck
Great Service.
Phill Hughes, Keller Williams
Jason listened to me and checked until he found the trouble then he put it right with a new fan.
Connie Hicks
Upon leaving he offered to lift a puppy (who was trapped outside of the yard) over the fence!
Doris Benbrook
All excellent.
Willa McMullen
I was very pleased with Jasons work and attitude.
Gay Darnell
Great work all three gentleman were very, very professional. Thanks Kathy
Katherene Humphreys
All excellent.
Debra Watson do not use comment
All excellent.
Mary Jo Bragdon
Technician did and excellent job. He was Personable, outgoing and friendly as well.
Carla and Jerry Petty
Shawn did and unusually good job and was extremely helpful!
Earl McAnelly
Every True Tech tech that has come to my residence has been friendly, courteous, and up front with all Information. They really seem to like their work.
Larry Goodman
Thank you so much! From the phone call to the service tech, so very nice. Within 2 hours showed up/ on a 104 degree day! I own a tanning shop.
Lisa and J. Cadena
All excellent.
Velma Timbers
All excellent.
Extended Stay Deluxe
Appreciate everything done.
Opal Murphy
All excellent.
Lori Wardrop
Jason was very polite we had a few minutes of getting acquainted. (we have a grandson Jason)
Armstrong-Ferega
Chris was very professional and did the work quickly. Will call True Tech again if service is needed.
Vonnie Feary
All excellent
H. S. R. A. Team
All excellent
Monica Groesbeck
Great Service
Phill Hughes, Keller Williams
Jason listened to me and checked until he found the trouble then he put it right with a new fan.
Connie Hicks
Upon leaving he offered to lift a puppy (who was trapped outside of the yard) over the fence
Doris Benbrook
All excellent
Willa McMullen
I was very pleased with Jasons work and attitude.
Gay Darnell
Great work all three gentleman were very, very professional.
Katherene Humphreys
Technician did and excellent job. He was Personable, outgoing and friendly as well.
Carla and Jerry Petty
Shawn did and unusually good job and was extremely helpful!
Earl McAnelly
all 5's
- Margaret Rams all 4's
- Janet Lowe all 5's
- Medcalf all 5's
- Dixon all 5+'s, Best service i've ever received. Randy is so nice & would recommend him & True Tech to anyone. - Rawn Dresser prep and courtesy 5's and the rest 4's - Townsend all 5's, all of you are just great!!! Thanks. Good to see Dominic again and give randy our blessings.
- Anonymous all 5's except for completion of work was a 4
- shepkaru all 5's, This man represents true tech electric very, very well...
- K & E Petrie all 5's, Shawn was great!
- Hartsfield all 5's
- Richard Hill 4's on findings, and communication, the rest 5's
- J Perry all 5's, Very helpful and double checked everything! very, very happy!
- Tiaa Payne all 5's. Robert was well informed and courteous, and gave me some important tips or how to improve my quality of service.
- Doyce Wayne McMillin all 5's, Exceeded expectations
- s.l. Nelson all 5's
- Sue Neal 5's on completion, communication, and satisfaction...4's on everything else
- Gwyneth Mason all 5's, exactly the type of employee i'd try for if i were running the company.
- Peepley all 4's
- Robin Byford all 5's except documentation was a 4
- Robin Byford all 5's, Randy installed a new gas line for our stove today 8-11-09 Thanks!
- Caryn Franson all 5's, Randy came out and fixed our water leak within 4 hours of my call. Thanks!!
- Caryn Franson George and Dominic were very professional and provided the best customer service :-) Thank you very much!
- Elke Both Rod and John were courteous, knowledgeable and spoke highly of your organization. They were very efficient as well.
- R. Silva Splendid communication and service! I will definitely call True Tech again as needs arise.
- A. Davis Good Job! My heater is working!
- Lynch Fast, Professional Service, Knowledgeable & friendly employees.
- Frank W. He was very informative!
- H. French Very Professional & polite. And fast!
- Hey Perfect work and very clean and polite.
- A. Jackson Joe and his assistant as well as the apprentice electrician, dispatched in the first place, george, did a fine job.
- D. Catteral He did not charge us any - so i'm assuming the monthly charge we pay has paid for it.
- J. Patrick Jonathon did a wonderful job of finishing up our electrical work. He was very courteous and very pleasant. Thank you for a job well done!
- Chris J. Rod was skillful, prompt, and efficient as always.
- William P. Great Service, extremely professional. I will definitely recommend and use them again.
- Monty E. Rod is professional and his respective demeanor was refreshing.
- Tony O. Very clean! I still cannot believe there was no clean up!!
- Wanda B. It wasn't necessary for him to wear protective shoes or protect my floors, my floors are hard wood and tile.
- Byron D. Thank you for your understanding.
- N. Hibbard If it had not been for Roger we would not have been a repeat customer. I believe he is truly and asset to your company. Very pleasant and knowledgeable. His knowledge and ability to take our suggestions and turn them into reality was terrific. and adding his own suggestions was great! did an outstanding job!
- C. Taylor "Would request Kennie again."
- C. Cochran "True Tech is reliable and each worker really makes sure you understand."
- M. Johns "Randy is a true Professional!!"
- M. Wilson "Rod always knows the causes and solutions before he acts. He uses his head with admirable skill. I like to see him work."
- W. Pugsly "Made me feel at ease knowing one company could help with electrical, plumbing, and heat&air."
- T. Farhendorf To schedule click here or call 802-8783
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2224 S Air Depot
Oklahoma City, OK 73110
(405) 802-8783
Oklahoma City, OK 73110
(405) 802-8783
